Peace of mind
Our Health Guarantee
We want every puppy to have a long, healthy and happy life with you. That's why each puppy comes with our written health guarantee.
Before your puppy goes home
- Full health check by a veterinarian
- Age-appropriate vaccinations, recorded in a vaccination certificate
- Microchip implanted and details provided for registration
- Dewormed and flea-treated
What the guarantee covers
Our written health guarantee covers serious hereditary and congenital conditions. If your puppy is diagnosed with a covered condition by a registered veterinarian within the guarantee period, please contact us straight away and we will work with you on a fair solution. The full terms are included in the paperwork you receive with your puppy.
Your part
- Take your puppy for a vet check within a few days of arrival
- Keep up the vaccination and deworming schedule
- Feed a quality puppy food and follow the care guide we provide
Questions?
We're happy to explain anything about our health guarantee before you reserve — just ask.
Found your new best friend?
Give us a call or send an email — we usually reply within a few hours.